Academic Technology Central

Announcements

[downtime] Required maintenance for Coursestream Friday, March 6 from 7:00AM to 9:00AM

Coursestream will be down for maintenance on March 6 from 7:00AM to 9:00AM. Scheduled recordings will operate as normal, but playback will not be available until we resume service.

Downtime

  • Date: Friday, March 6, 2015
  • Time: 7:00AM - 9:00AM
  • Reason: Required maintenance

Turnitin scheduled maintenance on March 7, 2015

Turnitin has posted an official announcement for a scheduled downtime of their services on March 7th. This will affect all turnitin assignments in iLearn.

Below is the official announcement:

Scheduled Maintenance on March 7, 2015

Hello there,

Turnitin services may be unavailable during a scheduled maintenance period on Saturday, March 7, 2015, from 7 AM to 11 AM U.S. Pacific Time (see local time: http://go.turnitin.com/e/45292/o29x6yg/3f48x/278339309).

An announcement will appear for users within Turnitin at least 1 week in advance of when the system will be unavailable for this scheduled maintenance. This maintenance will affect Turnitin and TurnitinUK users.

Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window.

Thank you for working with us as we improve Turnitin.

Sincerely,

The Turnitin Team
www.turnitin.com

- Stay Updated at All Times -

Providing a fast, reliable and secure service is something that Turnitin takes seriously. Stay current with Turnitin's system status, performance, security, and scheduled maintenance updates via the Turnitin System Status page http://go.turnitin.com/e/45292/en-us-support-system-status/3f48z/278339309 or via Twitter at @TurnitinStatus.

Archive courses from Fall 2012 and Winter 2013 going away March 20

On Friday, March 20, 2015, access to past iLearn classes from Fall 2012 and Winter 2013 will be removed from the iLearn environment.

Prior to March 20, 2015, instructors can download backups of classes in those semesters using the following instructions:
http://at.sfsu.edu/support/how-backup-archived-ilearn-course-prior-spring-2013

If you have any questions or concerns, please email iLearn Support Services at ilearn@sfsu.edu.

[resolved] iLearn performance issues January 19th - January 20th

On January 20th, iLearn's performance issues were resolved. However, in order to do so, Academic Technology temporarily disabled access to archive iLearn courses from semesters prior to Fall 2014. On January 21, 2015 access to archived courses was restored. All iLearn functionality has now been completely restored.

[update] iLearn downtime January 19th and 20th

iLearn is continuing to experience performance issues. Some users may encounter slow loading pages when accessing iLearn classes. To help address some of the performance issues we have temporarily removed access to all iLearn courses prior to Fall 2014 and all collaborative sites. Only Fall 2014, Winter 2015 and Spring 2015 classes are currently available in iLearn.

We will provide updates as we have more information.

[update] iLearn performance issues January 19

iLearn is continuing to experience performance issues affecting users ability to access the site. Academic Technology is working through the night to resolve the problem. We will provide updates as we have more information.

iLearn performance issues January 19, 2015

iLearn is experiencing performance issues and may be slow for users. Academic Technology is working to resolve the issue.

[resolved] Academic Technology service downtime January 19 (Martin Luther King Jr. Day) 9:00AM to 1:00PM

All Academic Technology services including iLearn, Coursestream, and DIVA have resumed normal services at 12:51PM on January 19, 2015.

Academic Technology service downtime January 19 (Martin Luther King Jr. Day) 9:00AM to 1:00PM

All Academic Technology services including iLearn, Coursestream, DIVA, and Labspace will be down for maintenance on Monday, January 19th (Martin Luther King Jr. Day) from 9:00AM to 1:00PM. All Academic Technology online services will not be available during this time.

Downtime

  • Date: Monday, January 19, 2015
  • Time: 9:00AM - 1:00PM
  • Reason: Required maintenance

Coursestream downtime Monday, November 24 6AM - 10AM

Coursestream will be down for required maintenance on Monday November 24, 2014 from 6:00AM to 10:00AM. All Coursestream services including publishing and viewing recordings will be unavailable.

Downtime

  • Date: Monday, November 24, 2014
  • Time: 6:00AM - 10:00AM
  • Reason: Required maintenance

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