Academic Technology Central


Advice on taking quizzes on iLearn

When taking a quiz on iLearn, take time to read the details that are posted before attempting a quiz. The description page for the quiz will tell you important information on when the quiz will open, how long you have to take the quiz, if you can take more than one attempt and when the quiz will close. Note that if the quiz is timed, the countdown continues even if you are logged out of iLearn. Clicking on the Save without submitting button will save your progress, but it does not pause the timer.

If there are short answer questions, exact spelling is required. If you enter an answer that is misspelled, iLearn will mark it as incorrect.

Make sure you are not using any other network intensive applications while taking a quiz, such as streaming video or audio, or running any large downloads in the background. We generally recommend using a wired connection whenever possible when taking a quiz, as sometimes WiFi connections can drop out and prevent you from submitting a quiz successfully.

As a final reminder, make sure you do not wait until the last minute to do your quizzes and exams on iLearn. The later you wait, the higher the risk you are taking of a technical problem happening. The helpdesk will be open throughout finals during our normal hours of 8AM to 5PM, Monday through Friday. We cannot answer emails, phone, or offer chat support outside of those hours.

Good luck on all your quizzes and final exam!

Service restored (2/03/2012 6:12AM)

iLearn service was restored at 6:12AM on Friday, February 3, 2012 after our scheduled emergency downtime to improve iLearn performance.

Feature enhancements coming for Fall 2011

Coming in Fall 2011, iLearn will have some feature enhancements to the gradebook, drag and drop, backup, restore and import, and an exciting new way to gain access to eReserve material.

Gradebook enhancements

One of the most requested features for the iLearn gradebook is the ability for grades to automatically be saved as soon as they are entered. We have made this possible in the gradebook, and manually entered grades will now save automatically as you enter them. Letter grades will now also be visible on the main grader report for both the course total and for any category totals you have in your courses. These features will be rolled out during maintenance builds before the Fall 2011 semester begins.


Materials that instructors have scanned into eReserves will now be available directly in iLearn. Students will be able to access these materials directly in their classes as soon as they are added to eReserves.

HTML editor

Pages with multiple HTML editors will no longer show HTML code when not being actively edited. Selecting the next editable field with then display the HTML editor for that editable region.


Course import

Course import no longer has a limit on file size. Before this change, imported courses could be no larger than 200MB. This will enable courses with large numbers of files to be able be imported without intervention from the Academic Technology HelpDesk.

Programs and Organizations

The Programs and Organizations sites in iLearn are being renamed to Collaborative Sites. The PROG/ORG block will reflect this, and be renamed to Collaborative Sites/

i<Clicker integration

Users of i<Clicker will now be able to register their clicker devices directly in iLearn and instructors will be able to import grades directly from the clicker software into the iLearn gradebook. This change will be rolled out in a maintenance build before the Fall 2011 semester begins.

Scheduled Downtime Thursday, April 28 from 6:00AM to 8:00AM

iLearn will be down on Thursday morning from 6:00AM to 8:00AM for scheduled maintenance of iLearn servers. iLearn will be unavailable at this time.


  • Date: April 28, 2011
  • Time: Approximately 06:00AM - 08:00AM
  • Reason: Required maintenance of iLearn servers

iLearn Quiz Administration Tips for Instructors

Quizzes can be very stressful for students and instructors alike. In order to help faculty and students have a smooth quiz experience, we have provided some tips and tricks to administrating iLearn quizzes.


Scheduled Downtime Monday, August 9, 2010 1:00AM to 5:00AM

On Monday, August 9, 2010 at 1:00AM to 5:00AM iLearn will be down for scheduled maintenance. Please plan accordingly.

Downtime for required maintenance on Thursday, August 5, 2010 from 8:00AM to 12:00PM

Update (August 5, 2010 12:15PM):
iLearn is back up and running as of 11:55AM today, August 5, 2010

Original message:
On Thursday, August 5, 2010 from 8:00AM to 12:00PM, Academic Technology will require downtime for maintenance of iLearn and other services. During this time, the following services will be unavailable:

Please plan accordingly.

Emergency downtime today up to four hours starting at 11:00AM (August 2, 2010)

Update (August 2, 2010 11:40AM):
iLearn is back up and running.

Original message:
In order to make sure we have a stable iLearn system for all of our campus users, we will need to take iLearn offline today for up to four hours starting at 11:00AM. We are working on our systems as a part of our summer upgrade. iLearn may be back up sooner than anticipated, but please plan accordingly.

iLearn services restored July 26, 2010, at 6:00 pm

iLearn experienced a brief outage between 5:10 and 6:00 pm on July 26, 2010. Services have been restored. Users were unable to access iLearn during this outage.


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