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General

End of the Spring 2013 semester

Friday, May 17, 2013
 

It is time for end-of-semester maintenance on your iLearn courses. Below is list of common tasks faculty perform to wrap up the semester along with links to step-by-step instructions. Remember that you will have access to this semester's classes for one year after the end of the semester the course was taught. We highly recommend backing up your course and gradebook for your own records.

Please do not hesitate to contact us if you have any questions. The AT Help Desk (LIB 220) is open Monday through Friday, 8am to 5pm. Drop-ins are welcome in LIB 220, but appointments are highly appreciated. For a full set of recommendations, please visit the end of semester checklist.

General

Getting ready for finals week

Wednesday, May 8, 2013
 

We're one and a half weeks away from finals week, so we wanted to offer some tips for both faculty and students who may be doing finals online in iLearn.

Training

Get help with the iLearn gradebook

Monday, April 8, 2013
 

With the semester quickly coming to a close, many instructors are beginning to look at grades and grading within iLearn. If you have any questions about grading or simply want to brush up on what you already know, you can make an appointment with one of our instructional designers by going to http://at.sfsu.edu/appointments. Someone will get in contact with you to confirm your appointment within two business days.

Training

Assessment April - Creating Online Assessments in iLearn with Turnitin and Quizzes

Friday, March 29, 2013
 

Join us for Assessment April! Academic Technology is offering two webinars on Friday, April 5th, 2013.

  • Turnitin With iLearn: Teaching Students Originality
  • Time: 10:00AM
  • Duration: 1 hour
  • iLearn Quizzes: Creating An Efficient Online Assessment
  • Time: 2:00PM
  • Duration: 1 hour

For details and registration please visit the AT events page http://at.sfsu.edu/node/51004

Scheduled downtime for iLearn maintenance on Friday, March 29 from 6AM - 7AM

Monday, March 25, 2013
 

On Friday, March 29 from 6:00AM to 7:00AM iLearn will be offline for scheduled maintenance.

Scheduled Downtime

  • Date: March 29, 2013
  • Time: 6:00AM - 7:00AM
  • Reason: Scheduled Maintenance

ATCentral Downtime March 26 from 11:00AM to 12:00PM

Friday, March 22, 2013
 

On Tuesday March 26, 2013 from 11:00AM to 12:00PM ATCentral will be offline for scheduled maintenance.

General

Welcome to Spring 2013!

Thursday, January 24, 2013
 

A new semester means a new iLearn to give everyone a fresh start. We've been hard at work making improvements to iLearn for the Spring 2013 semester and are excited to present the new system to faculty and students. Check out the page on the AT site detailing some of the changes that we've made.

Stuck and need help?

We have some new support documents available at http://at.sfsu.edu/support, with new documents being added regularly.

Want to work with someone in person?

You can schedule an appointment with one of our instructional designers by going to http://at.sfsu.edu/appointments.

As always, there are five ways to get help with iLearn, Monday through Friday from 8:00AM to 5:00PM:

Training

Meet the New iLearn online sessions

Wednesday, January 9, 2013
 

Academic Technology invites faculty to take an introductory look at the new iLearn through a one-hour workshop presented by one of our instructional designers on the following dates:

  • 1/10, Thursday, 10am (1 hour Webinar)
  • 1/15, Tuesday 10am (1 hour, Library 240)
  • 1/16, Wednesday, 10am (1 hour, Library240)
  • 1/17, Thursday, 2pm (1 hour, Library 240)
  • 1/18, Friday, 10am (1 hour Webinar)

Interested faculty are invited to RSVP via email to iteach@sfsu.edu at least two business days before the scheduled event. For more information, visit http://at.sfsu.edu/content/meet-new-ilearn-clinic-schedule.

Scheduled downtime for all AT services due to power outage January 8 and 9 from 12AM to 9AM

Wednesday, December 19, 2012
 

On January 8 and 9, 2013 from 12:00AM to 9:00AM all AT services including iLearn, CourseStream and DIVA will be offline due to a scheduled power outage affecting the J. Paul Leonard Library.

Note: The times have been corrected. AT services are down starting at midnight.

Downtime

  • Date: 1/8/2013 and 1/9/2013
  • Time: 12:00AM to 9:00AM
  • Reason: Scheduled maintenance requiring a power outage to the Library

Campus closure and Academic Technology hours for the Winter

Wednesday, December 19, 2012
 

The Academic Technology help desk will be closed from December 24, 2012 to January 1, 2013. The iLearn Help Desk will be available via email only to ilearn@sfsu.edu to answer any questions from you or your students on the following dates during the campus closure:

  • Monday, December 24th from 9am to 5pm
  • Wednesday, December 26th through Friday December 28th from 9am to 5pm

Emails will be answered during this period with a 2 to 4 hour response time during business hours. We will reopen on January 2nd with full support services available.